SPIDERCARD Terms of Service

Thank you for using the SPIDERCARD Business

The purpose of these Terms of Use is to set forth the rights of businesses, companies and members of SpiderWeb Group Limited ("the Company", "we", "us", "our") who provide the SPIDERCARD Business service and use the various services ("the Service", "Services"). By using the Service, you acknowledge that you have read and agree to be bound by these Terms and Conditions and to abide by all local laws and regulations.

These Terms and Conditions and all policy terms posted on our website represent the entire agreement between you and the Service with respect to our Terms. Because our Services are subject to ongoing review and change from time to time, we may revise these Terms without prior notice to users.

These Terms and Conditions and other Company policies shall be effective from the time they are posted. By continuing to use the Company's services from the effective date of the Terms and Policies, the Member acknowledges that he or she has read and agreed to be bound by the Terms and Policies and that he or she agrees to the revised Terms and Policies in their entirety. If the Member is unable to agree to the revised Terms and Policies, he or she should immediately stop using the Services and file a membership release with us to protect all rights and interests of both parties.

I. (Definition of Terms)

SpiderWeb Group Limited (hereinafter referred to as "the Company", "we", "us", "the Company")
The "Member" referred to in these Terms of Service is a person who has completed the membership process in accordance with the Site's membership procedures and has been certified as a member by the Company.
"You", "your" and "you" as referred to in these Terms of Service refer to any individual or entity using the Website, the APP application or any of the Services.
The term "account" as used in these Terms of Service refers to a set of information that you have registered/applied for in order to use the various services of the Company, which has the effect of identification.
"Account" as defined in these Terms of Service means a combination of numbers, characters and symbols recognized by the Company that you register for the purpose of using the Company's services and allowing the Company to identify you.
The "password" referred to in these Terms of Service refers to a combination of words and numbers that you define for the purpose of using the Company's services and for the purpose of regulating and protecting your personal or company information.

II. (Terms of Use)

You are required to create an account in order to log in and use our Services. Please remember to keep your account/password up to date when using the Service. You are responsible for all use of our Services under your account, including the account number and password provided at the time of account creation. The account number and password must be kept by you and may only be used by you or the Company's owner. The Company will treat all activities conducted with the account number and password as the actions of the account holder, "you". If you suspect or discover that your account has been compromised, please notify us as soon as possible at support@spidercard.com。
Members should always protect/manage the account number and password of the account registered/applied with our service. We recommend members to set one to more passwords (upper, lower and numeric) with higher security. The Company shall not be held responsible for any damage or impact to the Member if the above recommendations are not met, but the Company promises to do its best to protect the Member's account security.
The account of this service cannot be transferred, gifted or inherited to avoid misuse. If the user no longer uses the account, he/she should apply to the Company.
Members are reminded to log out of their accounts after logging into the Service from non-trusted devices and to clear any records left behind when they have finished using the Service to ensure the security of their accounts.
If the Company believes that a user is violating or has violated the TOS, the Company may suspend or delete the user's account without prior notice to the user.
The Company can provide and send information about notices and messages that the Company wants to convey through member information such as cell phone text messages, emails, and phone numbers.

III. (Charging behavior and registration)

Charging behavior means the action of a person or entity, you, who is or is not a Member, who agrees to and complies with these Terms of Use and who wishes to subscribe to, renew or purchase any of our Services.
You must be at least twenty (20) years of age or older, and if you are under 20 years of age and you are compelled to use our Services, you hereby agree that your legal guardian has read these Terms of Use in detail and agrees that you are bound by, and are responsible for, these Terms of Use.
If you are under twenty (20) years of age and have subscribed or purchased or prepaid for the Service, you and the Company have the right to cancel the purchase and subscription of the Service if the Company confirms that the purchaser's parent or legal representative has not given consent.
The Company accepts payment by credit card from you for any products you wish to purchase, subscribe to, or renew for the Service and this payment is made to the Company's recipient for the transaction.
In the case of payment by credit card, the successful authorization of the credit card does not mean that the Company has obtained the payment of the transaction. The Company may only claim the payment and apply for collection in accordance with the rules and time specified between you and the Company's credit card institutions and related charging agencies, as well as the relevant rules and regulations established or modified by the Service or the Service Website.
If your credit card has been declined or is not available for us to charge you, for example, if your credit card has expired, there are insufficient funds, or for any other reason we are unable to receive the amount due, and you do not cancel the Service, we reserve the right to suspend your access to the Service until we have successfully charged you again through a valid payment method provided by you, then we will not release you from the suspension of the Service.
After the member or you generate the actual charging behavior in the service, the Company will provide the member with the due service content in accordance with the content of each plan and the cycle length of the member's choice to implement the charging behavior, and automatically charge the valid payment method provided by you for each payment cycle, because you agree to the collection mechanism of the service after the first payment, so the Company will directly verify and notify you of the collection action and details by the credit card institution at the time of charging, and the cycle period of each charge will depend on the current point in time when you successfully pay for each cycle period.
The monthly fee charged to you will include a tax rate due to the fee or the credit card issuer's region may charge you a specific fee such as a cross-country transaction fee. Please consult your card issuer for international transaction fees. The amount of the tax rate will vary according to the tax regulations specified by the government and relevant authorities in your country or city. Any changes in tax rates will be applied automatically based on the account information you provide.
After purchase, you can access your account page by logging in to the Service to review your current purchased services, next payment date, and all past payment details. If you find any irregularities in your payment or purchased services, please contact us immediately at support@spidercard.com
You agree that the Service may change the price of paid subscriptions from time to time due to discounts or to enhance the quality of the member experience, including periodic subscription fees, renewal fees or prices of any products related to the Service, and that the Company will notify you in advance of such changes within a reasonable time before they become effective at the beginning of the next subscription period following the change. If you do not receive the updated price information for the Service due to any technical problems or unreasonable delays, please contact us at support@spidercard.com
If you do not agree to the price change, you still have the right to cancel your subscription to the Service before the new price change becomes effective.
You may cancel the Service at any time by logging into the Service and accessing your account page, and you may continue to use the Service during the billed period. The Company will suspend your account on the billing date of your next cycle and stop billing you for the next cycle, and you agree that the Company will not provide any partial refund for the period of your subscription to the extent permitted by applicable law (except for theft and fraudulent use of the Service as set forth in Section 12 of the Terms), and the Company will not refund you for any circumstances or percentage of use or cycle time for users who have used the Service for less than one full cycle and wish to cancel the Service.
You agree and understand that if you choose to upgrade the plan service when you have not used the service for another service cycle, we will immediately verify through the credit card institution and the credit card institution will notify you of the collection action and details of the upgrade plan, and the original unused plan cycle time will be given to your new plan at no cost. If you upgrade your plan on the 15th day, the system will start to calculate the new plan charge on the 15th day and extend the unused days in the old plan as compensation, which means the new plan period you upgrade is (30 - 15 + 30) = 45 days. When compensating for the extension, the base period of a plan is calculated based on 30 days to increase or decrease.
If your credit card is stolen or fraudulently swiped by another person and you incur an immediate or periodic payment, you should immediately notify your credit card issuer to discontinue credit card transaction services and submit to us after discontinuing the service documentation from the card issuer, credit card organization, bank or any other organization that can prove that the purchase of a product or subscription of the Service was stolen or fraudulently swiped by another person, and we will refund you according to the amount of your stolen charges and cancel any product of the Service you purchased due to the above situation after receiving the documentation and confirming with the relevant organization.
You agree and understand that in the event of a late return of the refunded amount, or in the event that the amount of the refund cannot be collected by you, the Company shall not be responsible or liable for any loss incurred by you because the return and authorization of the refund is outside the scope of the Service and can only be made or restricted in accordance with the express terms and conditions between you and the Company's credit card authorities and relevant charging agencies, as well as the relevant terms and conditions established or modified by the Service or the Website, respectively.
You must be a natural person or a legal entity with full capacity. If you have to register to use our services, we have the right to cancel the purchase and subscription of the services if we check that there is a violation of these terms and conditions or legal regulations, and we are not responsible for any of your actions and can claim any damages or losses caused or to be caused to us by you or the entity.
You agree that the Company has the right to restrict and tier the use of the Service by Members in accordance with each fee plan to ensure reasonable and fair use of the Service by Members of each fee plan.

IV. (Member Services and Restrictions)

When using our services, you are not registering an account for another person or company, nor may you impersonate someone else's company name, responsible person's name or phone number or any other relevant information.
Members have the right to view and modify and manage account company information at any time. However, you cannot modify the information that identifies you to the Company, such as account numbers.
The Company will not be responsible for the consequences of any changes made by a member to any company information that may have an adverse effect on society or the public.
You understand and agree that you are responsible for all content that you transmit, select, distribute, upload, post, or disseminate publicly or privately through the SPIDERCARD APP. Before uploading, editing or making public any content to the APP, please ensure that you always comply with all local laws and regulations and these Terms of Use.
You agree to give us the right to use your content on the SPIDERCARD APP without compensation or fee for the sole purpose of promoting, improving and developing our services.
You agree not to collect any personal information without the consent of others.
You agree that we may be required to retain or provide or disclose your Content in order to comply with applicable laws or regulations or other applicable legal process.
You fully understand and agree that SPIDERCARD for Business, SPIDERCARD is an online service and that it may be subject to various risks, such as natural disasters, illness, and Internet force majeure, which may result in temporary disruption of service. In this case, the Company will restore the service as soon as possible, but the responsibility and loss caused by the above factors are not limited to this, and the user shall bear the responsibility. The Company shall not be liable for any direct or indirect losses incurred by you.
We will endeavor to take all reasonable steps to protect the information and messages you transmit to us or obtain from our services. Please refer to our Privacy Policy for more details.

V. (Content authorization and specification)

When you use SPIDERCARD Business or interact with other users of the APP, you may choose to send, upload, exchange, transmit or otherwise make available to us and/or other users of our Services content such as data, files, pictures, videos, text, sounds, your geolocation information and other content (collectively, "Content"). However, you agree that any Content you send, upload, communicate, transmit or otherwise make available is subject to, but not limited to, the following terms.

You agree and agree that the material must be accurate and truthful, and that you will be liable for any Content that you upload or publicly transmit.
You agree and agree that you shall not upload, post, transmit or distribute any programs or materials that contain viruses or that damage or destroy any software or hardware.
You agree and agree not to engage in any illegal trade practices or post content that exaggerates from time to time on the Service.
You agree and agree not to disseminate any information that would induce, suggest, or otherwise cause others to engage in any illegal transactions in violation of any law or regulation.
You agree and comply not to infringe, misappropriate, or violate the rights of any third party, including but not limited to privacy, publicity, copyrights, trademarks, portrait rights, copyrights, patents, and/or other intellectual property rights.
You agree and comply that you will not violate any existing laws or administrative regulations that mandate such violations.
You agree and agree that SPIDERCARD Business and the App shall not contain any messages and materials that could be construed as threatening, derogatory, defamatory, pornographic, indecent, religious, racial or ethnic attacks, discriminatory, abusive, defamatory, fabricated or otherwise unlawful or inappropriate.
You agree and agree that no unauthorized advertising, promotional materials or any other form of solicitation shall be included in the SPIDERCARD Business and App. (such as "spam", "junk mail", "chain letters", "phishing links", "virus links, websites", "gambling", "scams", etc.)
You agree and agree that you will not use any automated logins and non-conventional practices to collect or attack the SPIDERCARD Business and App or the Service's website.
You agree and agree that SPIDERCARD Business and the App shall not contain any material or information that you are not legally entitled to publish. (e.g., insider information or other confidential information)
You agree to abide by the basic principles of your country's constitution and not to commit acts against national security or disclose state secrets.
You agree and acknowledge that any data, files, images, text, sound, your geographic location and other content sent within the App will not be used for the purpose of requests for help, assistance and emergencies relating to your own life, the life of others or groups, as the Service cannot guarantee the immediacy of the messages due to numerous force majeure factors. In the unfortunate event that you suffer any loss or injury as a result, the Company and any related partners will not be liable for any direct or indirect damages.
You agree and agree that any postings shall not contain viruses, links, information or technology that could harm the Services or other users, and that SPIDERCARD Business and the APP are not responsible for and do not endorse the content of any postings to the Services.
You agree and agree not to falsify publicly available sources of information or interfere in any way with the determination of the source.
SPIDERCARD Business and the App do not review postings and therefore are not responsible for any content information you provide or third party content or information contained therein, and do not provide or otherwise use the Services. We are not responsible for the deletion or loss of any content. You shall be responsible for your Content and shall bear all legal liability for any Content that violates these Terms. You agree to grant us a royalty-free and non-exclusive license to use, reproduce, adapt, modify, translate, transmit, and sublicense such Content in connection with any information you upload or send. You also agree to grant the Company the right to pursue legal remedies in its own name against any person who infringes the copyright in such data messages, and to obtain all compensation. Please ensure that you have all necessary rights to grant us such licenses.

VI. (Reporting and Complaints)

You agree and agree that if your company or business card information is reported by anyone or any other user, the Company will make a discretionary review in accordance with the Terms of Service after receiving the description of the report, and if the person reported is found to have violated the rules, the Company will suspend your account in accordance with the relevant rules.
You agree to abide by the right of the Company to suspend or delete your account without your consent or notice in the event of a mass report of your company or business card information by any person or other user.
For any account suspension or deletion issues, we suggest that you contact us at the following link: support@spidercard.com.

VII. (Account Deletion)

When the user selects the employee account deletion in the Service or is deleted due to violation of the law, We will not do any refund action for the products purchased in the Service APP (e.g., SPIDERCARD Templates), all actions will be established after the user deletes the staff account process to confirm the completion of the action. Once a SPIDERCARD staff account is deleted, the member user will not be entitled to continue to use the services and any paid items in the APP with the deleted staff account.
VIII. (Refunds for fraudulent account deletions)

When a user's account is suspended or deleted as a result of data theft, the user shall immediately notify our by preparing staff identification documents and documentation of the occurrence of the problem, and We shall provide partial data recovery of the old account (100% data recovery cannot be guaranteed only to the extent technically feasible) and provide recovery of lost paid goods in the staff's account in the Service (e.g., SPIDERCARD Templates), but you agree that We shall not provide the equivalent value of the goods in any legal / non-legal benefit transaction currency or any form of compensation.

IX. (Liability and Compensation)

The Company does not provide any guarantee for the contents of this Terms of Service, and the functions provided on this website are not guaranteed to meet the specific requirements of members.
The Company shall not be liable for any direct, indirect, incidental or special and consequential damages that may result from improper or illegal use of the system or from hacking attacks. The Company shall not be liable for any loss due to interruption of service caused by governmental prohibitions, changes in applicable laws or regulations currently in effect, unrest, war, power outages, communication line interruptions or other force majeure events, or deliberate damage by others.
The Company has no obligation to take any responsibility for the manufacturer's advertising products. If you use "SPIDERCARD Business " to buy or sell contracts or services or various transactions with other vendors or individuals on the Internet, only the vendor or business owner has a contractual relationship with you, and the Company is not involved or involved. If there is any defect or dispute regarding the goods or services, you should contact the vendor or operator directly to resolve it.
The foregoing also applies to all employees, directors, supervisors, agents, and performance support personnel of the Company.

X. (Explanation of Terms)

The Company reserves the right of final interpretation of these Terms of Service in case of doubt between the user and the member.

XI. (Advertising)

The Company reserves the right to provide advertising and any commercial promotion to users of the Services.

XII. (Contact us)

If you have any questions or inquiries about our services or these Terms of Use, please contact us at support@spidercard.com.